Chief Digital Officer & Digital Transformation Leader
Business-savvy technology leader with 25+ years of experience driving digital transformation across luxury retail, global supply chain, and chemical manufacturing. Currently Chief Digital & Information Officer at Indorama Ventures.
Passionate about technology and innovation
I'm a Chief Digital Officer with a proven track record of driving innovation, transformation, and operational excellence across luxury retail, global supply chain, and chemical manufacturing at international scale.
Currently Chief Digital & Information Officer at Indorama Ventures ($16B+ revenue, 35 countries), I delivered $85M+ in direct value in 2025 toward a $450M EBITDA uplift target by end-2026.
My experience spans iconic brands like Louis Vuitton, LVMH, Sephora, and global leaders like Li & Fung, combining enterprise-scale thinking with entrepreneurial agility through my own consulting firm.
Key roles and achievements
Indorama Ventures PCL
Aug 2021 - Present
Running IT and digital for a $16B+ chemical manufacturer with 140+ sites in 35 countries. Delivered $85M+ direct value in 2025 toward a $450M EBITDA uplift target by end-2026. Leading the global SAP S/4HANA rollout, a Global Capability Center in India and a Data & AI Center of Excellence.
MONI | monimedia
Apr 2020 - May 2021
Led digital commerce consultancy for brands and retailers across Asia. Served as Head of Digital for Shanghai Tang, redefining their digital go-to-market strategy and supporting MONI's transformation into managed services.
ILS Consulting
May 2017 - Jul 2021
Founded consulting firm specializing in digital, business, and process transformation. Focused on e-commerce strategy, omnichannel retail, digital transformation and IT service rationalization for enterprise clients.
Li & Fung Limited
Sep 2017 - Feb 2020
Led digital transformation for $14B global supply chain leader. Architected three-year digital strategy, developed end-to-end digital supply chain platform, and led 100+ IT professionals across international operations.
Thakoon
Nov 2015 - Jul 2017
Delivered comprehensive digital platform in 8 months. Implemented Salesforce Commerce Cloud, Microsoft Dynamics AX, and global sales processes across 140+ countries. Pioneered partnerships with innovative startups (NewStore, Nedap Retail).
Louis Vuitton APAC
Sep 2011 - Nov 2015
Led technology across 18 APAC countries, managing 4000+ sales associates' CRM systems. Reduced OPEX by 10% for three consecutive years while maintaining 90%+ first call resolution across 7000 monthly tickets.
LVMH Japan
Aug 2009 - Aug 2011
Represented LVMH Group CIO in Japan, managing global service contracts and IS&T solutions. Successfully activated Business Continuity Plan during 2011 TÅhoku earthquake, relocating 150 employees within two days.
Sephora
May 2004 - Aug 2009
Spearheaded five-year infrastructure transformation, leading 30+ FTEs across EMEA and Asia. Built IT architecture for e-commerce platforms and ERP systems, serving as Global CTO during transition period.
Technologies and expertise
From colleagues and partners across 25 years
Eric greatly helped us with his expertise and feedback to shape our product. His input was extremely valuable and we wouldn't be where we are today without his contribution.
CTO of NewStore, former Co-Founder & Chief Software Architect of Demandware
Under Eric's skilled guidance and leadership, we accomplished an incredible amount of work in a short time. This is truly a testament to Eric's abilities as a technology leader.
VP Business Development, Digital Content, Commerce & Enterprise Search
Eric is a true leader who is very passionate about his profession and can always inspire the team. He provides great guidance and support to ensure the team is in the right direction.
Senior Application and Project Manager
Eric possesses the unique ability to transition between brand and technical aspects seamlessly. He delivered on mission critical deadlines while managing tight schedules and numerous projects.
Director of Sales, NewStore
Eric has always presented himself as a knowledgeable, dependable and insightful colleague. He facilitates the progression of the best ideas and focuses on optimal business outcomes.
VP IT Americas, Moet Hennessy
Eric acts as an entrepreneur in Louis Vuitton. Never ending innovation is his main target. He thinks fast and acts without delay - the perfect person to brainstorm and challenge ideas.
CEO, Co-Founder at CybelAngel
Ready to discuss your next project?